Complaints procedure

Complaints procedure (Step 1 of 4)

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Other ways to submit a complaint...

Our Client Care Team is available 9:00 to 12:00 and 13:30 to 16:30 (closed Wednesdays and weekends)

Call us now on: 0800 740 8596

Or you can write to us by postage to the below address:

Client Care, Slater and Gordon Lawyers

The Plaza, 100 Old Hall Street,

Liverpool, L3 9QJ

Complaints policy

Slater and Gordon Lawyers issues and complaints policy. To view a copy of our policy, and for details of how to contact the Legal Ombudsman, please click on the relevant link below:

England & Wales / Scotland

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If you are following up on an existing complaint email